Before you trust it
A twin invents nothing. Here's why, and here's where it stops.
This page exists because the question deserves more than a line in an FAQ. If anything here strikes you as thin, that's useful to know — write to us.
The principle
It answers only from what it has read.
A twin isn't a general assistant with documents bolted on. It's the reverse: it starts from the documents and has nothing else.
- Every answer shows where it came fromDocument and page. You can go back to the source and check.
- No relevant passage, no answerIt doesn't fill gaps. It hands the question to the expert.
- The expert sets the boundariesIt declines topics they excluded, even ones it could answer.
- Nothing publishes without two approvalsThe expert first, our review second.
What happens, depending on the question and the language.
| The twin finds an answer | It doesn't | |
|---|---|---|
| Language the expert follows | Answer, with its source. | Handed over. The expert answers personally and you're notified on WhatsApp. |
| Any other language | Translated answer, source kept in its original language. | No fallback. It asks you to rephrase in a language the expert follows. |
A twin can answer in far more languages than its author can read. We show that distinction on every profile, before any payment.
What a twin isn't
The limits, stated plainly.
- It isn't the personIt's what they wrote, made searchable. The difference matters.
- It isn't a consultationNo twin handles a case, a patient or an individual situation.
- It isn't completeIt doesn't know what the expert never wrote down, including things they know.
- It isn't infallibleA source can be badly chosen or out of date. Flag it — the flag reaches the expert.